privacy Policy

Last Updated:

Introduction

This Privacy Policy describes how ‘Paint By Numbers Australia’ (www.paintbynumbers.com.au) (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you use our website (www.paintbynumbers.com.au (the “Site”) or purchase our products.

Information We Collect

We collect several types of information when you use our Site or purchase our products:

  • Personal Information: This includes information that can be used to identify you, such as your name, email address, postal address, phone number, and payment information.
  • Usage Data: This includes information about how you use our Site, such as the pages you visit, the products you browse, and the time you spend on the Site.
  • Device Information: This includes information about the device you use to access our Site, such as your IP address, browser type, operating system, and device model.

How We Collect Information

We collect information from you in several ways:

  • When you place an order: We collect your personal information when you purchase a product from our Site.
  • When you create an account: If you create an account on our Site, we collect your personal information, such as your name and email address.
  • When you use our Site: We collect usage data about your activity on our Site using cookies and other tracking technologies.

How We Use Your Information

We use your information for the following purposes:

  • To process your orders and fulfill your requests.
  • To send you important information about your orders, including order confirmations and shipping notifications.
  • To send you marketing communications, such as newsletters and promotional offers, with your consent. (You can opt-out of receiving marketing communications at any time.)
  • To personalize your experience on our Site.
  • To analyze the use of our Site and improve our services.
  • To comply with the law.

Sharing Your Information

We may share your information with third-party service providers who help us operate our business and provide our services. These service providers are contractually obligated to keep your information confidential and secure.

We will not share your information with any third-party for marketing purposes without your consent.

Data Retention

We will retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.

Your Rights

You have certain rights regarding your personal information, including:

  • The right to access your personal information.
  • The right to rectify any inaccuracies in your personal information.
  • The right to request the erasure of your personal information.
  • The right to object to the processing of your personal information.
  • The right to restrict the processing of your personal information.
  • The right to data portability.

If you wish to exercise any of these rights, please contact us using the information below.

Children’s Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. We will take steps to remove the information from our systems.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

team@paintbynumbers.com.au