Terms & Conditions

Welcome to www.paintbynumbers.com.au! These terms and conditions (“Terms”) outline the rules and regulations for using our website and purchasing our paint by numbers kits (“Kits”).

1. Acceptance of Terms

By accessing this website or purchasing a Kit, you agree to be bound by these Terms and all applicable laws and regulations. You further agree that these Terms apply to all subsequent purchases and use of our website.

2. Orders & Payment

  • You must be 12 years of age or older to place an order.
  • We accept all major credit cards and debit cards.
  • Your order confirmation is not a guarantee of availability. We reserve the right to cancel an order due to stock limitations or other unforeseen circumstances.
  • You agree to pay the total price displayed at checkout, including any applicable taxes and shipping fees.

3. Shipping & Delivery

  • We currently ship within Australia only.
  • Shipping times are estimates and may vary depending on your location and chosen shipping method.
  • We are not responsible for delays caused by customs clearance or other unforeseen circumstances.
  • Shipping costs are calculated at checkout based on your order weight and chosen shipping method.

4. Returns & Refunds

  • We offer a 30-day return policy for unopened and undamaged Kits.
  • To initiate a return, please contact us within 30 days of receiving your order.
  • You are responsible for return shipping costs. 
  • Refunds will be processed for the returned item’s price (excluding original shipping costs) within 5 business days of receiving the returned Kit.
  • Where free shipping was applied, a $15 fee will be deducted from the issued refund.

5. Age Restriction & Disclaimer

  • WARNING: Our Kits are intended for users aged 12 and above.
  • The Kits contain small parts that may pose a choking hazard to young children. Adult supervision is required for users under 18.
  • Our Kits may contain paint that is not suitable for consumption. In case of ingestion, seek immediate medical attention.
  • We are not liable for any harm or injury caused by improper use of our Kits, including but not limited to: choking, allergic reactions, or misuse of paint.
  • By purchasing a Kit, you acknowledge this disclaimer and assume all responsibility for its safe use.

6. Warranties & Liability

  • Our Kits are for recreational use only.
  • We warrant that the Kits will be free from defects in materials and workmanship at the time of purchase.
  • Our liability is limited to the replacement cost of the Kit. We are not liable for any consequential or incidental damages arising from the use of our Kits, except as mandated by Australian Consumer Law.

7. Intellectual Property

The content on this website, including images, designs, and logos, is protected by copyright and other intellectual property laws. You may not reproduce, modify, distribute, or commercially exploit any of this content without our express written permission.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of your state or territory in Australia.

9. Entire Agreement

These Terms constitute the entire agreement between you and us regarding your use of our website and purchase of Kits.

10. Changes to Terms

We reserve the right to update these Terms at any time. We will notify you of any changes by posting the revised Terms on our website. Your continued use of our website after the posting of any revised Terms signifies your acceptance of the new Terms.

11. Contact Us

If you have any questions about these Terms, please contact us at team@paintbynumbers.com.au.

Please note: These are general terms and conditions. You may want to consult with a lawyer to ensure they are tailored to your specific business needs.